❓ Frequently Asked Questions
1. Are you a trading company or a manufacturer?
We are a factory. We have specialized in micro DC motors and DC gear motors for more than 14 years.
2. What are the payment terms for new customers?
We can arrange online assurance orders which support Master Card, Visa, etc. We also accept payments via PayPal or TT (Telegraphic Transfer).
3. Can you customize a motor if I cannot find a suitable one on the website?
Yes, we can customize a suitable motor according to our customer's specific technical requirements.
4. Do your motors come with official certifications?
Yes, we hold CE, FCC, ISO, and other relevant certificates. We can also apply for other specific certifications if required.
5. How do you manage Quality Control?
We employ professional inspection staff on every production line. Finished motors undergo rigorous testing using equipment such as Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, Temperature Test Machines, and Noise Testers.
6. Is OEM/ODM service available?
Yes, based on our 14 years of manufacturing expertise, we provide full support for customized parameters, dimensions, and gearbox configurations to meet your project needs.